Who we are

Couchers.org is operated by Couchers, Inc, a U.S. 501(c)(3) non-profit, tax-exempt organization. Your use of the service is subject to our Terms of Service.

Couchers, Inc. is run by a dedicated team of volunteers, which is ultimately controlled by the Board Members of the non-profit. Both founders: Aapeli (@aapeli) and Itsi (@itsi) are also Board Members.

How to report a technical issue

If you have a technical issue that does not include personal details: meaning that the website does not work or has errors or bugs, please use the red "Report a problem" button (on mobile this will render as an image of a bug on a red button).

How to report safety issues and violations of community guidelines

To contact our team about a safety issue or a violation of community guidelines, please contact us at safety@couchers.org.

How to report general issues

If your problem is not technical in scope or you have to share personal details, please contact us at support@couchers.org.

Last resort contact information

If you have a problem and it is not being addressed via other means and everything else fails, please email helpme@couchers.org: it goes directy co-founder and board member Aapeli who will make sure you receive a response. (Note that only well meaning messages that are not mean will receive a response.) You may also contact Aapeli via his personal website at www.aapelivuorinen.com.